cricket customer service don’t know what their talking about and are not very helpful… now my voice mail is stuck in Spanish please help!!!!

Ok these are the questions:
1. How will you qualitatively rank the English cricket team:
Excellent, Good, Fair, Mediocre, Poor
2. Would you say that the quality of the English cricket team remained unchanged over the last decade? Why is that so, given the fact that such a lot of cricket is played in England?
Thanks
Rehman of Multan

Can anyone please tell me how we know a cricket bat is English Willow? What are the features of English Willow bats?